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Richmond Hotel Fukuyama Ekimae

Richmond Hotel Fukuyama Ekimae is about a three minute walk from JR Fukuyama station. Enjoy a calm time in a relaxed atmosphere with stately design facilities. Wide desks, trouser presses and free wifi will provide you a comfortable stay.Learn More

Frequently Asked Questions

Q. What time for check-in/check-out?

A. Check-in is 2:00pm, check-out is 11:00am.

Q. Can I stay longer after check-out time, 11:00am?

A. You can stay until 2:00pm at most. Late check-out charge is ¥1,000 per an hour till 2:00pm. After 2:00pm, you will be charged for entire regular room charge.

Q. Before check-in or after check-out, can I leave my luggage?

A. Yes, we can safely store your luggage before your checkin and after your checkout.

Q. I want to send my luggage to the hotel beforehand.

A. Please send your luggage to the following address.
720-0065
1-1, Higashisakuramachi, Fukuyama-shi, Hiroshima
Richmond hotel Fukuyama Ekimae
TEL +81-084-973-8030
In that case, please make sure to fill in the staying date and the name of the guest.

Q. Can I use credit card?

A. We accept the following companies' credit cards.
AMEX, VISA, DINERS, MASTER CARD, JCB, UNIONPAY

Q. Do you have laundry service?

A. Yes, we do. There is a laundry bag and a laundry slip in the room. Please bring them with clothes to the front desk.
(It closes on Sunday and Holiday.)
We also have the Coin-operated Laundry in the hotel.

Q. Can I copy and fax?

A. Yes, you can. Please tell the front desk it.
Copy is ¥10 with black and white and ¥30 with color per one sheet.
Fax is ¥50 in Japan and ¥100 to abroad per one sending.

Q. Parking fees?

A. ¥800 per a night.

Q. Where is the parking lot?

A. There is a multistory parking garage in the hotel site.
Capacity: 200 standard cars (2.00m)

Q. Can I make a reservation for parking lot?

A. Unfortunately, the reservation cannot be done, and we will guide you to different parking lots around our hotel, in the case of full.

Q. Do you have Internet service in the room?

A. Yes, wired internet access is provided in all rooms. Wireless access is also available in the entire hotel.

Q. Do you a mini bar in the room?

A. Unfortunately no. In your room, there is a small refrigerator with nothing in it, so please feel free to bring anything. Also, we have vending machines in the hotel.

Q. What is the breakfast like?

A. Japanese & Western buffet style breakfast in the lounge on the 8th floor.
[Business hours]
6:30~10:00am
[charges]
Adult: ¥800
Child:¥400
Please buy breakfast-tickets at the front desk.

Q. Is there a room service?

A. Unfortunately, we have no room service.

Q. Can I get a receipt with my company's name on?

A. Yes, you can. We ask guest to pay room charge with the payment machines and your receipt comes out from the machine after the payment. So please ask the receptionists for that before you pay. We can reissue your receipt if you lose it. However, you will get a new one with a ""reissue""stamp on it in that case.

Richmond Hotel Fukuyama Ekimae
1-1 Higashisakura-cho
Fukuyama Hiroshima
Tel: +81-84-973-8030
Fax: +81-84-973-8028

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